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Security is a critical part of any system. Device management for your phone system is no different.


EZ UDM Pro currently uses one roles administrator, additional roles will be included in future versions of UDM Pro. When the system is first setup there is a default account, admin. We recommend that the admin account only used for initial setup and if other administrative accounts cannot log in. Create unique accounts for each user that will administer the system and assign the users the admin role.


Admin Role – Creating an account for a person that will administrate your system should have a unique account for that person with the admin role assigned. This will allow all actions to be tracked if there are potential issues, and you need to understand what happened from the person that may have seen the issue occur.

Create a User

To create a user and assign the user a role, do the following.

  1. Select Security on the sidebar.
  2. On the Users dialog, click Add on the upper right.
  3. On Users – Add New, fill in the following.
    1. Username – In the field, type the name for the new user you are creating
    2. New Password – In the field, type a new password for this user
    3. Confirm New Password – In the field, type the same password again to guard against mistakes
    4. Click Save to commit the changes

Change Password

To change the password of your account or of another user, you do the following.

  1. Log into EZ UDM Pro using your account credentials
  2. On the sidebar, select Security
  3. On the Users dialog is a list of users. Click your user account
  4. In the field New Password, type a new password
  5. In the field Confirm New Password, re-type the new password
  6. Click Save to commit your new password.
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