Concepts

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Entities

Enterprise Commander gathers intelligence about a number of entities in your environment.

Endpoints

These are the servers, desktops and laptops in your environment.

Users

These are the people who interact with the systems in your environment.

Sites

These areĀ physical locations where events happen ay such as a user using an endpoint or an endpoint attaching to the network.Ā 

User Interface

Enterprise Commander gives you access to the intelligence it has gathered through a number of user interface capabilities.

Click Through

Enterprise Commander is designed to allow you to explore your environment as easily as possible. For this reason nearly all information presented on the screen has a click through capability to get further information. Don't be afraid to click around - you will find that this technique can provide answers to questions you didn't even know about.

Dashboards

These pages provide summary information about some aspect of you environment such as sites or users. They have drill downs to detailed information.

Detail Pages

These are pages that provide detail about a specific instance of something such as an endpoint or a user.

Menus

Access to the whole of Enterprise Commander is available from the menu near the top of the page. You can customise this menu to give you quick access to the information relevant to you. The menu bar also contains the search field where you can search for items in your environment.

Search is available from anywhere but is context sensitive and will generally search the type of information you are currently viewing. For example if you are within the endpoints section then search will by default search endpoints. Search from the home page searches the entire system. Note that you can also install a search tool bar on Microsoft Windows 7 for fast access to the information in Enterprise Commander.

Powerlists

Power Lists are pre-packaged searches that identify entities such as users or endpoints that meet certain criteria. Ā For example there is a Power List that lists all endpoints that have no firewall installed. They are available from a power list page for each entity but can also be pinned to the pull down menus on every page and can often be accessed via links on charts and other features on dashboard pages.

Alerts and Notices

A power list can be configured to be an alert or a notice. Alerts and notices appear on the relevant dashboard when they have a non-zero value.

Pages of particular interest to you can be added as a personal Quicklink. This adds them to a Quicklink panel available on every page allowing you to easily access the pages most important to you from anywhere.

Notes

Notes can be added to most pages to indicate extra information or actions that should be taken for the subject of that page. For example you may add a note to a endpoint page to explain why it often has high CPU usage r to a site page to ask someone to investigate the slow response time. Notes are visible to all users and can be pinned to the page so they are immediately visible or collapsed into a short list. They can also be archived.

Additionally all notes can be viewed across the whole site in the notes search page where they can be managed en masse.