Product Introduction

Enterprise Commander is product suite of PC discovery and profiling tools which are specifically designed to enable organisations to better understand their PC Fleets from operational, logistical and technical aspects. Enterprise Commander is a real time Configuration Management Database (CMDB) which is continuously updated without the need for manual inventory input or data maintenance. Combining detailed information of PC hardware assets as well as real time usage reporting Enterprise Commander allows enterprise organisations better visibility and understanding of their PC environment.

Background/Context

Enterprise PC Fleet management is often a task that grows in complexity as the fleet grows in size, over multiple locations, regions and also over platforms. Often Configuration Management Databases (CMDB’s) require information to be manually entered, updated and monitored over time to ensure quality of data. Enterprise Commander removes the requirement for manual database management, provides real time information on PC Fleet hardware, its usage patterns and also provide alerts on critical status’ of each machine such as machines without Antivirus Protection, No Firewall installed and low memory state.

Benefits

The key benefits of Event Zero’s Enterprise Commander product are:

Automated, low cost creation and maintenance of broad coverage intelligence regarding users and PCs across the enterprise in the form of a real-time Configuration Management Database (CMDB)
Capability to interactively explore aspects of the PC fleet by properties of interest – supporting a range of different use cases in the provision and support of ICT services
Unique insight into the relationships between users/ groups and the ICT assets

Outcomes

Enterprise Commander provides:

Fleet wide statistics including
- Endpoint counts
- Summary endpoint states
- User counts
- Summary user states
- Hardware condition alerts and summaries re faults and alert conditions
- Summary site information
- Endpoint specific data including:
  - Hardware summary for every endpoint (manufacturer, model, CPU, memory, storage, displays, network)
  - Software summary for every endpoint (OS, major applications, patch status)
  - Endpoint utilization data
  - Key metrics for endpoint components – CPU load, memory usage, storage IO, network traffic
  - Power control actions for endpoints
  - Overall system health assessment
  - Site specific data including:
    - Endpoint summaries by site (logical organization site and network hierarchy)
    - User and group specific data including
      - Per user contact information as drawn from an enterprise directory
      - Summary of endpoints used by a given user
      - Group summaries for fleet statistics

Further, across all Enterprise Commander Elements, core features are provided:

Fully featured, parameterizable search and filter function for ICT administrators to select data of interest
Interactive data exploration ‘slice and dice’ and drill through by specific parameters of interest (e.g. application, location)
Advanced property search including saved search targets for re-use of high value queries
Embedded time series analysis of key performance metrics
Annotation / note creation capability for ICT staff to add Post-It style notes of interest to various data elements presented.

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