The upgrade of the Enterprise Commander Server requires access to the following;
- Putty or a Telnet / SSH Client.
- An FTP Client.
- The Enterprise Commander Server details.
- Access to the Event Zero Resource Centre.
| Info | ||
|---|---|---|
| ||
To upgrade Enterprise Commander installed on Windows server 2012, see /wiki/spaces/HOME/pages/14549010. |
- Ensure that a snapshot of the existing Virtual Server has been taken so that it can be rolled back to if required.
- Advise Customers who are aware of & have access to Commander that it will be unavailable during the upgrade.
- Download the Enterprise Commander debian files from the Resource Centre, ensure that you are downloading the required upgrade versions files.
- Transfer the downloaded debain files to the Enterprise Commander server via FTP, the Files can be placed in the main directory.
- Install the transferred files via the below commands;
sudo dpkg -i engineroom2012_(Version Number)_all.deb
sudo dpkg idpkg -i engineroom2012ui_(Version Number)_all.deb
...
If the web portal is displaying a 502 Bad Gateway error restart the the following service using the SSH Client.
/etc/init.d/php5-fpm restart