Test fails with message "Overdue"

Problem

A test run is marked with a status of "Failed" and has the above message.

Solution

The test was sent to the connector but the connector did not report that the test was complete within the timeout period. This would generally indicate a problem with the Lync infrastructure taking too long to handle the call. Examine the test run log to see what step the test had reached before the timeout to determine the underlying problem.

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