Devices

Devices are listed by the following columns:

• Media access control (MAC) address – the hexadecimal number that identifies a device on a network. MAC addresses (theoretically) are unique. Be assured that a given MAC address will be unique on your network
• SIP URI – the SIP URI, for the last person to logon to the device
• IP Address – IP Address is the number assigned to a device on your network, and could be either IPv4 or IPv6. IP addresses are usually assigned using the dynamic host configuration protocol (DHCP) server or service on your network.
• Model – Lists the name of the phone model.
• Location – The defined physical location of the device if the Location is associated with a defined subnet configured in Locations
• Software – The version of software currently on the device.
• Last seen – Last time the device actively polled for updates or changes.

Manage Devices

Device Details

• Media access control (MAC) address – MAC address assigned to the device
• Note – A text field that you can type notes to administratively describe information
• SIP URI – Session initiation protocol uniform resource identifier (SIP URI) used for the SIP protocol to communicate with the device over TCP/IP
• IP Address – The assigned network/host address for communication with the device over TPC/IP
• Model – The detected model of the device
• Software – The detected software version currently on the device
• Last Seen – Time since the device last queried or checked for updates by way of a provisioning bridge
• Approved – Status of the device approval. A green check mark indicates that the device has been approved, a yellow triangle indicates that the device is waiting on administrative approval

Bridge this device connected to

Bridges communicate to EZ UDM Pro information about devices that have connected. At the device level, EZ UDM Pro reveals which bridge a given device is connected to. The columns that are available for devices connected to a bridge:

• Bridge Name – The name of the bridge, as communicated to EZ UDM Pro, at the time of the bridge registration
• Device Logs –
• Device Specific Files –

Device Logs

Logs that the device makes available to EZ UDM Pro through the bridge. This section is populated only if files are available.
If logs are available, you can do the following.

• Click a log file name to view the log in the EZ UDM Pro console.
• Click Download (down pointing arrow) on the right on the line of the log you want to download
• Click the Download icon (circle arrow around a clock face) to the right of Device Logs to download all logs for this device. The files are compressed to a .ZIP file and the name of the file is "MACaddress".zip, where MACAddress is the MAC address of the device.

Device Specific Files

Configuration or other files (codecs, for example) that are specific to a unique set of devices. This section will be empty unless there are files for these devices for the device you are viewing.

Actions

There are three actions that you can perform on your devices.

• Reboot – Sends a reboot command to the device. Handy if you have deployed a new configuration and need to apply it outside of your normal process
• Approval – Click the toggle to either Approve or Unapprove the device
• Delete – Click the trash can icon to delete the device from the system

Multi-select

Devices features the ability to select multiple devices by selecting the checkbox to the left of the MAC address, or you can select all devices by selecting the checkbox to the left of the MAC Address column label.
When you have selected the devices that you want to act on, you choose to Delete the selected devices, or export the details to a CSV file, or download device log files.
Note! Download of log files only appears if there are log files available on the device or a device(s) in your multi-selection. The file that contains the log files is downloaded to your computer as a compressed .zip format file named as the MAC address of the device that the logs were retrieved from.