Background

The location of the Enterprise commander code and data has been moved in 1.3.8, to accommodate new requirements (move moving files off C drive).

In previous versions the Enterprise Commander code and data was located in C:\Users\Administrator.

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There are two important things to be aware of after when upgrading to 1.3.8.

1. The Manager tool will attempt to automatically move the old location to the new location when it starts. The Event Zero Enterprise Commander service must be stopped (via services menu or the Manager application) for this to work. 
2. You must upgrade After Installing the latest Enterprise Commander in the new Manager, even if Manager you must reinstall the latest Enterprise Commander was deployed in the old manager. You can re-deploy the latest if sobuild even if this was already installed..

Upgrade

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Follow the below steps to upgrade the Enterprise Manager Application:

1. Download Enterprise Commander Manager 1.3.8 installer from the EventZero website: https://www.eventzero.com/Download/. 
2. Stop Event Zero Enterprise Commander service (via Services or Manager).
3. Upgrade Enterprise Commander Manager by running the downloaded MSI.
4. Open Enterprise Commander Manager.
   1. If database settings are missing, the location move has not worked. You can do it manually:
      1. Close Manager
      2. Stop Event Zero Enterprise Commander service if it is running (check Task Manager for java processes also)
      3. Copy C:\Users\Administrator\commander to new install location (eg C:\Program Files (x86)\Event Zero\Enterprise Commander Manager). Commander directory may already exist in new location, overwrite it.
      4. Rename old location commander directory to something else
      5. Start Manager, should see database settings now. 
5. Upgrade Enterprise Commander software using Manual Upgrade in Manager, this will re-install the service pointing to the new file location. (Please see: Upgrading Enterprise Commander on Windows ServerSee: /wiki/spaces/HOME/pages/14549010)
6. Wait for service to start.

Note
You may have issues with the service starting at this stage if the server is running 32-bit Java. In which case please uninstall java and install the 64 bit version of Java 8 on the server and try again.

If you have any issues, please email Event Zero Support at support@eventzero.com

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