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Resource files are image or sound files that you use to personalize images on the phone screen or to use a sound file for Music on Hold (MoH.) Hold  or ring tones. Resource files are uploaded to EZ UDM Pro and assigned as resources to phones based on the same type of criteria that you might use to configure the Sales Department using Device Profiles.
In Device Profiles, you use attributes to define the background image and enable the image. Similarly, you define a sound file for MoH by assigning the sound file resource name to the feature.moh.filename and activate it by configuring the attribute feature.moh.enabled and toggling the value to Yes.

Add Resources

You add resources to EZ UDM Pro just as you would upload a file to any website. EZ UDM Pro does feature a simple to use drag and drop feature for uploading files, as well as a classic File Explorer interface.


To add new resource files to EZ UDM Pro, you do the following.

  1. On the sidebar, click Resources
  2. On the Resources page, click Add
  3. On the Upload Resource page, you have a couple options to upload the resource file to EZ UDM Pro
    1. From your computer in a file browser, select the resource file to upload, drag and drop it into the dropzone. You can drop multiple files if required.
    2. Click in the dropzone area, and from the resulting file explorer, select the resource file that you want to upload, then click Open
  4. Note that there is a progress bar indicating that the file is uploading. When the file is uploaded, a notification is displayed at the bottom of the page indicating All files uploaded. Click Dismiss on the notification
  5. If you have more resource file to upload, repeat Steps 3 and 4. If you are done adding resource files, click Resources in the sidebar and confirm that the resource file is in the list of resource files

Filter Resource Files

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  1. Click Filter and in the text field start typing the name of an image file, or the type of file (.png, .jpg, .mp3)

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  1. Note that the list of resource files is dynamically reduced the more you type
  2. Select the resource files that you need to view and use by clicking the name of the resource file, or click the Trash Can icon to delete the resource file
  3. To clear your filter criteria, click the 'X' at the right side of the text field

Sorting Resources

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  1. resource files

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  1. To sort the Name, File Size, or Date Created column, click the arrows to the right of the column label
  2. After the first click, you should see a descending list result, items sorted from 0 – 9, A to Z
  3. Click the arrow to change the ascending sort to a descending sort, Z – A, 9 – 0
  4. You do the same on the other columns where ascending is the number 0 to the letter Z, and descending is from the letter Z to the number 0

Deleting Resources

A function of good management is to delete items that you no longer need.
To delete a resource file, do the following:

  1. Scroll to locate or use Filter to find the resource file to delete
  2. Click the Delete icon (trash can icon on right of the resource file icon Image Added
  3. A Confirmation dialog is displayed. Click Cancel if you do not want to delete the resource file, or click Delete to remove the selected resource file

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  • Filename – Name of the resource file as it was uploaded
  • File Size – Size of the resource file as uploaded
  • Type – The type of file, IMAGE or AUDIO
  • Created Time – Date and time that the file was uploaded to EZ UDM Pro
  • Preview – For Image file types, the file image is displayed
  • Device Profiles where the resource is used