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Event Zero provides cloud services for the Enterprise Commander products (including Dossier products)and Dossier products. This means that the main service, data and web user interface are hosted by Event Zero external to your organisation. In order to function properly, most products will need require a small on-premises component that communicates with the cloud service.
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Event Zero hosts the services at professionally managed data centres to ensure reliability and security. There is both physical security and logical security to safeguard access the to our servers with procedures in place to control both. The services accept data from your organisation and serve up the web user interface. The web user interface is accessible on the Internet via HTTPS only.
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Where an on-premises service is required, for example to access Microsoft Lync data generated within your organisation, then a Windows component is deployed to your servers as required. This application The on-premises component opens a secure connection over HTTPS back to the cloud service for configuration and data transmissionto retrieve its configuration and upload real-time data.