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Once accessing the Enterprise Commander portal by using your Greentrac server address combined with /commander the cloud server url or the FQDN of a locally installed server you will be presented with a login prompt.In order

for a user to log in they first must be created in the user accounts section of the Manager page as per theAdministrator Guide, once the user has been added within the Manager page, they will be able to access Enterprise Commander via their Active Directory credentials.All Enterprise Commander servers ship with an 'admin' local user that can be used to log in. If you are using a cloud server hosted at EventZero, please refer to the password provided in your cloud server provisioning email.

If a local windows instance of the Enterprise Commander server has been installed. Please use the following default credentials to log in: 

Username: admin
Password: admin

The system will request for this password to be changed after the first login. 

Once logged in the user will arrive at the Enterprise Commander home page.