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Login to the SQL server hosting the Enterprise Commander/Dossier server data using a administrative account.
Info title Warning At this stage keep in mind that performing the below will delete all previously created users. This has to be done for the server to recreate the default user.
Run the following SQL command on the Enterprise Commander/Dossier Database
DELETE FROM ENGINEROOM.AuthUser_Roles2DELETE from ENGINEROOM.AuthUser
- Once the data on that table has been deleted. Please restart the server service. This can be done via the Enterprise Commander Manager app installed on the windows server hosting Enterprise Commander.
- Open the Enterprise Commander Manager App. Open the 'Commander' tab. Choose stop and then start again.
- After the restart you should be able to login into the portal using the default admin credentials:
Username: admin
Password: admin
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